STORE POLICY
CUSTOMER CARE
Me and the team take Customer Care very seriously. Buying jewellery is not only an investment but can sometimes be a very personal and emotional journey and we want that to be special.
Every piece is conceived and crafted by hand, with almost every piece handmade by Richard himself. On the very rare occasions that we hand over elements of the work to another jeweller, we make sure that person is a UK based, fully competent expert in their field and someone who is as enthusiastic and conscientious as we are.
And finally, we always try and meet with our customers, either with their purchase or at some time in the future at a gallery or private viewing.
PRIVACY & SAFETY
At Richard Allen Jewellery, we prioritize your security with secure online payments and a strict policy of never sharing your information. Our products are produced to the highest standards, ensuring quality you can trust. Plus, we offer a 30-day refund or exchange policy for your peace of mind. Shop with confidence knowing we've got you covered!
WHOLESALE INQUIRIES
Welcome to our collection of exquisite handmade pieces! Each design is unique, showcasing the artistry and craftsmanship that goes every item. We are excited to offer you the opportunity to display our work in your store, with a bespoke range tailored just for you. Discover the beauty of individuality with our creations!
If you like to stock Richard Allen Jewellery in your store, please drop us an email and we'd be happy to discuss this further.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments